Have questions about our apps? Need support? Want to partner with us? Reach out and we'll get back to you as soon as possible.
Brisbane, Queensland
Australia
Monday - Friday
9:00 AM - 5:00 PM AEST
App Support: Bug reports, feature requests, app issues
Partnership: Business inquiries, collaborations, sponsorships
Feedback: General feedback, user experience suggestions
Other: Legal, media, or other inquiries
* Required fields. We'll review your message and respond within 1-2 business days.
We aim to respond to all inquiries within 1-2 business days. During business hours (Monday-Friday, 9 AM - 5 PM AEST), we typically respond faster. For urgent issues related to app functionality, please mark your email as urgent.
Please use the contact form and select "Bug Report" as your category. Include as much detail as possible: which app, what device/OS you're using, what you were doing when the bug occurred, and if possible, screenshots or screen recordings. This helps us resolve issues quickly.
Absolutely! We'd love to hear your feature requests. Use the contact form and select "Feedback & Suggestions". Tell us what feature you'd like to see and why it would be useful. Your feedback helps us improve our apps for the entire community.
Yes! We're interested in partnerships that align with our mission of helping Australian learners. Whether it's educational organizations, testing authorities, or brands relevant to our audience, contact us with your proposal using the "Partnership & Business" category.
Your privacy is important to us. Any data you submit through this contact form is handled securely and in accordance with our privacy policies. We only use your information to respond to your inquiry and won't share it with third parties without your consent. See our privacy policies for more details.
For urgent matters, use the contact form and clearly mark your subject line with "[URGENT]". If it's a critical app issue affecting many users, also try reaching out via social media or alternative email if available. This ensures your message gets priority attention.